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Group IT Service Operations Director
Wat ga je doen?
  • Lead the IT Service Operations, team in NL, BE and UK•    Build an engaged and empowered team  •    Be part of the IT senior leadership team•    Work closely with internal senior stakeholders to set the right expectations and deliver business value•    Establish and maintain effective and value added relationships with key vendors and partners•    Ensure effective, efficient and timely implementation of (new) IT policies, procedures and infrastructure •    Continuously look for improvements and efficiency not limited to your own area of responsibility•    Pro-active approach and contributions to the overall IT strategy •    Responsible for controlling the IT Service Operations team budget•    Responsible for the timely and efficient execution of IT infrastructure projects
Wie ben je?

The ideal candidate: •    Has solid working experience in a demanding IT management role, where change was a significant or constant factor •    Has strong communications and people management skills•    Is used to working internationally, with different cultures and adapting their style of management accordingly•    Possesses great motivational skills and is able to build strong and engaged teams•    Is a team player and a natural leader with a growth mindset•    Has an initial drive to make things happen and is able to create support from the different stakeholders•    Has the ability to work in a complex and challenging technology environment e.g. Development, Engineering, Project Management, Business Analysis & Application Management

Further requirements:•    A Bachelor degree (Computer science, engineering or relevant field or MSc/MA favoured)•    At least 10 years of relevant work experience •    Experience in implementing and overseeing Agile practices, including DevOps •    Experience with ITIL Process Model (professional qualification preferred)•    Professional qualification in Project Management (e.g. PMP, PRINCE2) preferred•    Stakeholder management skills and capability to build sustainable working relationships•    Fluent in Dutch and English

Waar ga je werken?

Graydon is one of the leading business information providers specialising in credit risk management, risk & compliance and marketing information. Graydon is operating in the UK, the Netherlands and Belgium. Our users include SMEs to multinationals that offer trade credit including major banks and other lending institutions, public sector bodies and credit insurers. Graydon assists companies in reducing the uncertainty of doing business by providing complete, differentiated and high-quality risk management services. Graydon provides access to credit information and reports on companies in more than 190 countries worldwide.

Wat bieden wij?
  • Competitive employee benefits•    Young, dynamic enthusiastic informal work place with an open culture•    An environment that highly appreciates and rewards own initiative
Inlichtingen bij:

Please submit your resume and cover letter online before 11 February 2020. For more information about this role, please contact Eefje van Kasteren (

Eefje van Kasteren
Meer informatie
Please submit your resume and cover letter online before 11 February 2020. For more information about this role, please contact Eefje van Kasteren (